Privacy Policy

Your privacy is important to us

PRIVACY POLICY

Your Privacy Is Important to Us

Learn how TheCodiQ Global collects, uses, and protects your information when you visit our website or engage our services — published in line with applicable Indian data protection laws.

Introduction

TheCodiQ Global Pvt. Ltd. ("TheCodiQ Global," "we," "our," or "us") is a software development and IT services company based in Gorakhpur, Uttar Pradesh, India, providing web development, mobile apps, AI solutions, digital marketing, CRM, cloud/DevOps, and digital transformation services.

This Policy explains how we collect, use, disclose, and safeguard your information, and is published under the IT Act, 2000, SPDI Rules, 2011, and the DPDP Act, 2023, as applicable. By using our website or services, you consent to this Policy.

Information We Collect

We may collect information about you in several ways:

  • Personal identification — name, email, phone, and postal address
  • Business information — company, job title, requirements, and project details
  • SPDI — financial/billing details only with explicit consent for invoicing. We do not collect passwords, health, biometric, or sexual orientation data unless strictly required and disclosed separately
  • Technical data — IP address, browser, device, and OS
  • Usage data — pages visited, time spent, referring URLs, and features used (via cookies)

How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to inquiries, proposals, and support requests
  • Process payments and invoicing
  • Send marketing communications (with consent; opt out anytime)
  • Analyze usage patterns to improve experience
  • Comply with applicable legal obligations under Indian law

Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and remember preferences. You may disable cookies through your browser settings, though this may affect certain website functionality.

Information Sharing

We do not sell your personal information. We may share your information with:

  • Employees, contractors, or affiliates under confidentiality obligations
  • Third-party service providers (hosting, payment processing, analytics)
  • Government or regulatory authorities where required by law
  • A successor entity in the event of a merger, acquisition, or sale

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law, after which it is securely deleted or anonymized.

Data Security

We implement reasonable security practices and procedures, including technical and organizational measures, to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in line with the SPDI Rules.

Security Commitment

No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we continuously apply industry-aligned safeguards.

Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your information ("right to erasure")
  • Withdraw consent and opt out of marketing at any time
  • Object to or restrict certain processing of your information
  • Contact us about how we handle your data

International Transfers

Where your information is transferred outside India, we take reasonable steps to ensure it receives a comparable level of protection.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Emailprivacy@thecodiq.comWebsitethecodiq.com
Registered OfficeTheCodiQ Global Pvt. Ltd., Sports College, Chowk, Gorakhnath Rd, Gorakhpur, Uttar Pradesh, 273007